Ideas from our practice
DNA Perspectives.
Practical thinking for complex enterprises.
Featured perspectiveArticle
You Can't Transform What You Can't See
Why transformation depends on seeing how processes, policies, people, applications, data, risks, controls, customer journeys and authority connect across the enterprise.
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Beyond the AI pilot: Connecting context, decisions and action
How a connected operating model helps organizations give AI agents the business context they need to act responsibly and scale.
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How to build a Delegation of Authority matrix: a practical guide for the GCC
A step-by-step GCC guide to the delegation of authority matrix: decision inventory, approval limits set from data, ERP reconciliation and exception handling.
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