Retail · Multi-country
17countries
One operating foundation.
Connecting the way a multinational retail business works.
Make your business
work as one.
We design and implement connected operating models, bringing processes, policies, decision rights, risks and controls into one coherent way of working. We equip your teams to own, govern and continuously improve it.Serving public and private organizations across the GCC.
One connected enterprise
One process. The connections that make it work.
See who owns it, which policies and approvals govern it, what risks and controls apply, and which systems support it.
Explore three examples
One example of a connected operating model.
One connected source of truth
Shared definitions. Clear ownership. Connected information.
What DNA makes possible01 / 03
Processes & policies
Understand the whole picture.
See a process alongside its owners, policies, systems and customer touchpoints in one connected view.
MOSAIC
The foundation beneath
the connections.
MOSAIC’s AI-enabled digital source of truth brings the elements of your operating model together, so your teams can see their relationships and understand what a change could affect.
Explore MOSAIC
Experience that matters
Our expertise
What needs to move forward
in your organization?
01
AI beyond the pilot
Establish the business context, ownership and controls needed to scale AI responsibly.
Read the perspective02Regulatory compliance
Connect requirements to operating practices, controls and accountable owners.
Explore GRC03Service performance
Improve the processes, handoffs and decisions behind the customer experience.
Explore process consulting04Transformation value
Embed the capabilities and ways of working needed to sustain the investment.
Explore operational excellence
Target Operating Model
One operating model.
Connected disciplines.
We bring the capabilities your organization needs into a coherent way of working.
Explore Target Operating ModelSelected experience
Built for the complexity
of real organizations.
From group-wide operating models to enterprise change. Experience across North America, Europe and the GCC.
Banking · Greenfield
1stfully licensed, all-digital bank in the UAE
From strategy to licensing.
Building the operating foundations of a pioneering UAE bank.
Conglomerate · ERP
8entities
One enterprise transformation.
Preparing a complex group to work through a common platform.
Illustrative imagery, not client premises. Engagements are described without client names; the logos above are not paired with individual stories.
Implement
Put agreed processes, governance and supporting technology into practice.
What you gainA capability operating in the business.
Transfer
Equip your teams with the knowledge, methods and accountability to run it.
What you gainClear ownership and practical independence.
Sustain
Establish measures, review routines and continuous improvement.
What you gainA capability that evolves with the business.
DNA × McGill School of Continuing Studies
Learning beyond boundariesA wider
A wider
perspective.
A stronger team.
Bring Canadian knowledge and McGill learning to your teams in the GCC.
DNA is McGill's authorized representative across the GCC.
CanadaGCC
Three ways to broaden what’s possible
Explore a learning pathway
Experience with McGill
Corporate knowledge tours
Hosted visits to Canadian organizations for direct knowledge exchange.
Discuss a corporate tourIdeas from our practice
